At Nuance Salma Hayek, we respect the privacy of our users and recognize the importance of protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases through our online store.
Information We Collect
We collect both personally identifiable information and aggregate information when you interact with our website.
Personally identifiable information refers to data that can identify a specific individual, such as name, address, email address, telephone number, and payment information. We collect this information only when you voluntarily provide it to us, such as when you create an account, place an order, contact customer support, or participate in surveys and promotions.
Aggregate information refers to general data about groups of people that does not identify individuals. For example, we may collect anonymous data about how site visitors use our website, including pages visited, time spent on pages, links clicked, and conversion rates. This data helps us improve the performance and design of our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To fulfil orders and provide purchased products or services
- To send order and delivery confirmations emails
- To contact you about the status of your orders
- To provide customer support and respond to inquiries
- To send marketing and promotional emails about products and services we think may interest you
- To customize site content and optimize your experience on our website
- To improve our products, services, and website performance
- For internal training and quality assurance purposes
- To comply with legal obligations and enforce our Terms of Use
We do not sell or rent your personally identifiable information to third parties for marketing purposes without your consent.
Cookies and Tracking Technologies
Cookies are small text files stored on your device that allow websites to recognize repeat visitors, facilitate access to the website, and track usage behavior. We use cookies and similar technologies like web beacons to collect aggregate data about site traffic and interaction so we can optimize our website and better understand our customers. You may disable cookies through your browser settings, but the site may not function properly as a result.
Do Not Track. Our website does not respond to Do Not Track browser settings and signals. However, you can control data collection through Cookie Settings on our website.
Data Retention
We retain personal information as long as required to fulfill the purposes outlined in this Privacy Policy, unless a longer period is required by law. We will delete your data if your account is inactive for more than 5 years.
Data Protection and Security
We employ industry standard security measures to protect against unauthorized access or alteration, disclosure, or destruction of personal information in our custody. However, no method of transmission over the Internet or data storage system is completely secure. We cannot guarantee the absolute security of your information.
Third Party Websites and Services
Our website may contain links to third party websites, such as social media buttons. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy policies of each site that you interact with.
Online Advertising and Social Media Features
We may use third-party advertising companies and social media platforms (like Facebook or Google) to deliver ads, analyze traffic, and collect aggregate user data. These companies may utilize cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our services, as well as when you visit other online sites and services.
The data collected through these technologies may be used to:
- Display targeted ads on our website or other websites you visit
- Measure the effectiveness of our advertising campaigns
- Remarket our products and services to you on other websites your visit
- Provide social media features that enable interaction and sharing
This data is generally not linked to your name or personally identifying information unless you login to our website with social media account credentials. We do not have direct control over the data collection, use, or sharing practices of these third party advertisers and social media companies. You should review their privacy policies for information on how they collect and process data.
Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and discover that your child under 13 has provided us with personal information without your consent, please contact us immediately so we can delete the information.
Your Data Rights and Choices
At Nuance Salma Hayek, we aim to provide you with meaningful choices about how we use and share your information:
Accessing your account information: You may access, review, and update your account information by logging into your account.
Marketing Opt-Out: If you do not want to receive marketing emails from us, simply click the unsubscribe link at the bottom of any promotional email we send you. You may also contact us directly with your opt-out request.
Cookies: You can control and opt out of some third party tracking through Cookie Settings available on our website. Note that some website features and services may not function properly if you disable cookies.
Deactivating your account: If you no longer wish to use our services, you may request to have your account closed by contacting customer support.
Modifying or deleting your information: You may modify or delete certain profile information by logging into your account. If you wish to request deletion of your personal data, please contact us. We will fulfill requests where possible under our legal obligations.
Right to access: In accordance with applicable law, you may request details about the personal information we collect, use, and share about you.
Right to rectification: You have the right to update or correct deficiencies in your personal data.
We will fulfill data access, correction, and deletion requests as required under local data protection laws. For security reasons, such requests may require verification of your identity through provision of government identification. There may be circumstances where we are unable to provide access or make corrections, such as when the disclosure would violate the rights of another individual.
Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to make material changes, we will post the updated policy on this page and update the Effective Date at the top. Modifications are effective immediately upon publication. Your continued use of our website constitutes acceptance of the revised policy. If you do not agree to the changes, you should discontinue use of our services.
Contact Us
If you have any questions, comments, or concerns about our privacy practices, please do not hesitate to contact our Data Protection Officer at [email protected]
